Improvements Needed in Data and Monitoring of Clinical Productivity and Efficiency
GAO-17-722T: Published: Jul 13, 2017. Publicly Released: Jul 13, 2017.
To help manage and optimize its resources, the Department of Veterans Affairs collects data on the productivity and efficiency of its health care providers and medical centers.
However, we testified that the data VA collects do not account for all providers or clinical services, and may not accurately reflect clinical workload or staffing levels. We also found that VA lacks a robust process to oversee medical centers' efforts to identify drivers of low productivity and efficiency and implement solutions.
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Original Page: http://www.gao.gov/products/GAO-17-722T?source=ra
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